Amazon adapt Alexa language disorders

Amazon announces new features for Alexa, or more exactly for those suffering from language disorders using it. Indeed, for people with difficult or too slow speech, placing orders can be a real problem, the voice assistant seems to lack patience ...

Alexa manage language disorders better

AlthoughAlexa already offers a number of accessibility features, it was nonetheless a real headache for people with a language disorder. Too slow speech, stammering or dysarthria very often prevent passing voice commands quickly, the voice assistant running the risk of cutting it short by saying that she did not understand, or even stopping her listening altogether. That is why Amazon wanted to add two new options for better accessibility to all.

The first consists of more listening time, the new option available on all speakers Amazon Echo obliging Alexa to wait longer so that a person has time to finish speaking. An obviously optional feature that should delight anyone with speech impairments.

« Alexa is a voice-driven experience and we are always looking for ways to improve speech recognition for all speaking styles. Some customers have told us that they just need a little more time beforeAlexa respond to their requests, ”said Shehzad Mevawalla, Head of Speech Recognition Alexa in Amazon, in a press release. " That's why we designed this feature to help improve all customer interactions with Alexa and ensure that they get the most out of their experience. »

The Seattle giant also added the ability for users of Android and iOS applications to enter written requests to Alexa. A boon for pread from 3 million Americans who stutter, 5-10% of the US population with some kind of communication disorder according to Forbes. "We recognize that no two people are the same, whether it's the way they organize their day or the way they ask a question", said Beatrice Geoffrin, director ofAlexa trust. "This is why we are committed to creating experiences Alexa inclusive, useful and accessible to all. "

Both features are available from today in the United States and should be deployed later in other countries ... In the meantime, note that you can find many accessibility settings in your application Alexa, but also directly on the screens of your Echo Show.

Fascinated by Alexa since the day I received it in beta test, I gradually became passionate about the subject, before deciding to go further by creating a site with Jean-Christophe. An activity that allows me to quench my thirst for new technologies and share my discoveries about the nicest of communities: Les Alexiens.